Frequently Asked Questions
Clear answers regarding our single-vendor digital products catalog, PayerURL and manual crypto payments, and fulfillment workflows.
What type of platform is ECOVCC.COM?
ECOVCC.COM is a single-vendor international digital products e-commerce platform offering merchant-listed cloud-related digital packages and services priced in USD.
Are the listed categories official partnerships with cloud providers?
No. Categories such as AWS, Google Cloud, Microsoft Azure, DigitalOcean, Linode, and Vultr represent digital products or services listed independently by the merchant, not automatic integrations or official partnerships with those providers.
Do I need a registered account to place an order?
You can place an order either as a Guest or as a Registered Customer. Guest orders receive a secure cryptographic access link to view payment and confirmation status, while registered customers can view their complete order history in their account portal.
Which payment methods are supported?
We support automated cryptocurrency checkout via PayerURL as well as Manual Cryptocurrency Payment (where you transfer the exact USD-equivalent amount and submit your transaction reference for administrator verification).
Why is my manual crypto order marked as PROCESSING after I submit my transaction hash?
Submitting a transaction hash records your payment proof and moves the order to PROCESSING. An administrator verifies the transaction on-chain before marking the payment as PAID.
How and when are digital products delivered?
Payment and fulfillment are separate workflows. Once your payment reaches PAID status, our operations team reviews the order (PENDING_REVIEW -> APPROVED) and coordinates delivery through your verified contact channel (DELIVERED). Sensitive credentials are never stored in the website database.